❓ Frequently Asked Questions
Q1: Can we have our logo on the products? Do you provide OEM service?
Yes, your logo can be applied via Printing, UV Varnishing, Hot Stamping, Embossing, or Stickers. We provide full OEM services to meet your brand requirements.
Q2: How many days will samples be finished?
Digital samples or dummies are typically arranged within 1-5 working days. Finished product samples are also available upon request.
Q3: What is the lead time for mass production?
The lead time depends on order quantity and finishing requirements, but usually 10-15 working days is sufficient for production.
Q4: What are your accepted artwork formats?
We prefer high-quality artwork in PDF, AI, or CDR formats to ensure the best printing results.
Q5: How do you ensure product quality?
We conduct 3-stage quality control checks, starting from material selection and pre-production testing through to the finished goods inspection.
Q6: What is the standard payment term?
Our standard terms are a 30% deposit in advance, with the remaining 70% balance paid against the Bill of Lading (B/L).